1. Access to expertise and best practices |
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Vivaldi Software has more than 16 years of experience with Quality Management software and software for Regulatory Compliance. Modifications and improvements to our software are the result of daily interaction with a customer portfolio that includes more than 400 implementations and through continuous monitoring of the evolution of various standards and norms by our auditors and consultants. Over 70% of all the improvement ideas implemented in one of the three updates released annually come from our customers. |
2. Scalable, safe and robust software platform |
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The Vivaldi Quality Management software is used both by SMEs as well as organizations with more than 1,000 employees. It uses MS SQL Server database platform – a worldwide standard known for its power, reliability and security. As a member of the Microsoft Partner Network, Vivaldi Software develops its systems in accordance with the development standards and recommendations, and using the various development tools and technologies, Microsoft puts forward as "best practices." A permanent, strictly controlled process is the heart of Vivaldi Software development. Vivaldi Software is ISO9001:2008 certified and undergoes annual auditing by SGS. |
3. Continuity and availability |
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Vivaldi Software is never ill or on holiday. In contrast to your internal employees or freelance developers, Vivaldi Software guarantees year-round availability of its developers and helpdesk employees during business hours. The Vivaldi Quality Management Software is Vivaldi Software's only core business. As a result, other projects do not interfere with the resolution of technical or functional problems or the further evolution and development of the product - as is sometimes the case with internal development in a company. |
4. Faster, smoother implementation |
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Vivaldi software can be put into use quickly. You can start working with the Document Management or Training Management system on the same day the installation (On-Premises version) or activation (SaaS version) takes place. The standard database including the processes developed for customer complaints, supplier complaints, internal deviations and improvement actions ensures you can get working with the extremely flexible Process2Flow-module in no time at all. |
5. Broad functionality and flexibility |
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In addition to the standard delivered quality management processes, you can also use the Document Control or Process2Flow modules to manage other processes or documents perfectly. |
6. Retain your existing documents and data |
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Your existing documents and documentation in MS Word, MS Excel, MS Visio or other file formats can be easily imported into the Document Management module. Furthermore, your complaint history, customer or product details and/or other historical data can also be imported into the Process2Flow module. |
7. Reduced burden on internal ICT resources |
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Your internal process owners can, autonomously or with help from our employees, maintain or revise their own processes and data. New software processes or applications can be easily implemented by end users without intervention by your internal or external ICT employees. Each of the three annual updates can be installed in less than 15 minutes. Our helpdesk is available year-round during normal business hours to assist your ICT department or key users with both technical as well as functional questions. |
8. Very short cost recovery period (R.O.I) |
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Thanks to the quick implementation, extremely low internal maintenance cost, democratic pricing and the flexibility and broad functionality of the software, not only do you recover the cost of the purchased or hired Vivaldi Quality management software in a very short time... it then even starts earning you money! |
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