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PROCESS2FLOW
 Screenshots  (click on the thumbnails to view the screenshot)

User Friendly standard solution with unlimited possibilities

Vivaldi Process2Flow allows you to organize efficiently, analyze data in detail, and makes your organization profitable! All your processes are computerized within one standard software solution. 

Some examples:
customer complaints, supplier complaints, improvement propositions, corrective and preventive measures, supplier assessments, internal and external audits, incidents and working accidents, quote and pricing requests, requests for product changes, permit requests, leave requests, meetings, general action plans, maintenance and calibration of machines, registration and distribution of incoming mail, customer satisfaction surveys...

 

Overview of the status of each process

The use of colour codes means that you can see immediately whether a process will be finished within the assumed timeframe.
With one simple click of the mouse you have a visual overview showing you exactly the stage that the process has reached (and who is dealing with it).

 

 

Details of a process

The form (details screen) can differ for every process. You don't need the same information for an audit as for a customer complaint.
Vivaldi Process2Flow offers a number of standard forms and flows that are available immediately for the most common processes.
The following screenshots show you some examples of these.

  

 
Commercial information

Use this ready-to-use form to register all commercial information regarding a customer complaint.
Adapt the field names to your terminology if desired. 


 

Analyses

The predefined “Analysis” form gives you the opportunity to register possible faults and causes (e.g. of complains, incidents...).
It is possible to link one or more faults or causes (with the option of priority definition).
Using the quantified data it is then easy to subsequently create pareto and evolution statistics within Vivaldi QMS or, for example, through MS Office.

Issue actions from each step of the process

From each step of the process you can issue actions to one or more persons. These actions appear automatically in the task list of the respective persons.



Attachments

Link attachments such as pictures, letters, scanned documents...to your processes. By so doing you will have all the necessary data available electronically.
You can also use the Outlook plug-in to link emails directly to new or existing processes without starting Vivaldi.

Costs

Register costs for your processes, such as, for example, the total cost of non-quality in complaints.
It is then possible to apply certain statistical functions to this data.



Time registration

Register the estimated (forecast) and effective time spent on specific processes.
It is then possible to apply certain statistical functions to this data.



Free forms and free fields

In addition to the standard built-in forms, you also obviously have complete freedom to create your own forms with free fields.
This allows you to computerize any process imaginable with Process2Flow.
Your creativity is, so to speak, the only limitation!

History (full logging)

Process2Flow logs all steps and actions executed within your processes so that you know exactly who has done what, and when.



Design or change processes yourself

Using the administrator you have complete freedom to design or change processes very easily.



Design or change forms yourself

Using the administrator you have complete freedom to design or changes forms very easily. 



Define who can see or change what information

Define who can see or change which information.
For every field and every step in the process you can define who can see or change which information.
You can also define which fields have to  be completed (mandatory) during a specific step in the process.
 

Statistics and reports: measuring is knowledge!

With Process2Flow, MS Office or Business Intelligence Tools you can create the most advanced, complex and attractive statistics in a flash: paretos, overview lists, evolution graphs...

Process2Flow can also visualize runtimes of processes. Even the runtime of one specific step can be calculated precisely.
Finally you can measure the performance of your processes and detect possible bottlenecks!

Tasks using 'Actions & Tasks'

All tasks generated by Vivaldi Process2Flow appear in the centralized 'Actions & Tasks'
This application is used with all modules and shows each user an overview of all pending and finished tasks.

You can link these actions and tasks to your mail server (MS Exchange, Lotus Notes...) so that each user is notified of pending tasks.

Or would you prefer to use the Agent that notifies you of new tasks from the tray?